-- Support --
How do I clean Trimble HoloTint?
Remove HoloTint from your HoloLens device then clear any dust or dirt by rinsing the lens under lukewarm
water. Do not dry-rub the lens as particles on the surface can scratch the lens. Fully dry the lens with a
lint-free microfiber cloth before reattaching to the HoloLens.
Can I use lens or glass cleaners for cleaning the lens?
No. These cleaners can be abrasive to the photochromic and scratch-resistant coatings on the lens.
Can I use disinfecting wipes to clean the lens?
We recommend cleaning HoloTint with only water and a microfiber cloth. If you want to sanitize the lens
afterward, 70% isopropyl alcohol on a microfiber cloth is recommended.
Can I purchase replacement parts for Trimble HoloTint?
Extra mounting brackets will be available for $50 each for users looking to share HoloTint lenses across
multiple HoloLens devices. Please contact ftgsales@trimble.com with any inquiries. Replacement lenses
are not available.
Do the photochromic lenses degrade over time?
All transition lenses can lose their ability to darken over time after many light/dark cycles. On average,
photochromic lenses will begin to wear out after about three years of everyday use.
How long is the warranty for the lens?
Trimble HoloTint comes with a 12-month standard manufacturer's warranty from the time of shipment from
Trimble's warehouse or purchase from an authorized reseller. This warranty does not cover user-inflicted
damage, wear-and-tear, or lens degradation.
Is there an extended warranty and/or accidental damage protection available?
Not at this time. Please contact us here with any questions or concerns.
How do I receive technical support for Trimble HoloTint?
For technical assistance, please contact ftgsupport@trimble.com or call 1-800-865-7435 (Monday to Friday,
9am to 7pm).
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