Issue link: https://fieldtech.trimble.com/resources/i/1495747
Trimble. Redefine productivity and resourcing on the shop floor Remotely scale knowledge and skill set Accelerate fix rates and production throughput without spending more on expert travel What happens when production is down because a piece of critical equipment is broken and you don't have the right kind of technician in-house to address the problem? Every minute a manufacturer's machine isn't up and running, production (and by extension, revenue) is in jeopardy. This setback is further compounded when the expertise you need to perform emergency repairs is located offsite. On average, the cost of travel for specialized manufacturing experts and field task workers ranges from $1,000 and $7,000 per trip. 3 That's an expensive but at times necessary investment, especially when production and supply chain operations are on the line. Connect workers with experts to enable always-on service What if you could empower any of your onsite staff to address problems as they arise on the factory floor? Solutions like Dynamics 365 Guides deployed on Trimble's industry-leading Mixed Reality (MR) field hardware, the XR10 with HoloLens 2, gives you the freedom to do just that. The combination of MR training software from Microsoft with OSHA-compliant equipment from Trimble gives frontline workers access to timely information that shows them how to resolve issues before creating safety hazards or impeding production processes. Rather than waiting days or weeks to schedule a technician's visit, an employee on-premises can put on the Trimble XR10 with HoloLens 2 and view instruction cards in the form of how-to videos, images, and 3D holographic models that overlay on top of physical equipment for greater clarity. Dynamics 365 Guides is also designed to interoperate with Microsoft Teams, making it possible for workers to share their HoloLens video feed with a remote technician while simultaneously keeping instructional information within their purview. Trimble's designs further ensure that employees can stay hands-free while benefiting from a reliable two-way audio connection and protective head gear. This makes for a safer work environment while workers pull up 3D annotations, converse with colleagues, and operate heavy machinery all at once. By bringing critical information into view without disrupting the flow of work, frontline employees can expertly carry out complex procedures, coordinate virtual inspections, and install new machinery with confidence.